Refine Problem & Change Statement

The purpose of this team challenge is to take your “How Might We…” statement and turn it into a very clear and specific problem statement and change statement.

The Goal / Work To Do

  • Only update your Pitch Deck with your “How Might We..” statement - you will find the Pitch Deck in Trello

  • Refine and create your problem statement

  • Create your change statement

  • Only update your Pitch Deck with your problem & change statements - you will find the Pitch Deck in Trello

Tutorial & Example

What is a problem statement?

A problem statement describes a problem scenario in a very specific way. It often includes:

  1. Who has the problem

  2. What is causing the problem

  3. What impact this has on the person/people/place who are experiencing the problem

Anyone should be able to read your problem statement and immediately be able to empathise with the person/people who are experiencing the problem.

What is a Change Statement?

A change statement describes what behaviour / condition needs to change in-order for the experience of the person/place impacted by the problem to improve. It could also describe what the experience / situation (the outcome) looks like once the problem is solved.

The statement should be forward looking and describe what needs to “change” in-order to achieve this outcome.

1. How Might We Statement

Screen Shot 2018-10-12 at 9.14.31 PM.png

2. The Problem Statement

Screen Shot 2018-10-12 at 9.14.43 PM.png

3. The Change Statement

Screen Shot 2018-10-12 at 9.18.14 PM.png

 

Tutorial

Hold fire; we’ll post it shortly.

 

Help & Support

If you need help or support, talk to your mentor in Slack.


some inspiration…